Course introduction

Hospitality has been growing in its economic contribution year on year, its sector has become the third largest employer in the country. The sector constantly looks to find new employees and develop them to support this growth.

This Skills Bootcamp is designed to accelerate the development of individuals to gain roles in the hospitality industry, whilst providing a qualification in the Level 3 Award in Hospitality Supervision and Leadership Principles.

This programme has been put together to introduce candidates to hospitality and leadership. The learning is designed to give you a greater understanding of what we can be doing to be more successful within business and what the role of a hospitality supervisor can be.

The training will provide you with knowledge and ability to provide excellent levels of hospitality customer service and leadership. The length of the Skills Bootcamp spans across 10 days. You will be taught and assessed on your theoretical competence along with your skills in our Barista training sessions.

What you'll learn

  • Supervision in the Hospitality Industry
  • Supervising Customer Service Performance
  • Leading a team in the Hospitality Industry
  • Beverage Services (Barista Training)
  • Stock Control & Rotation
  • Career Development and Support
  • Employability & Networking in Industry
Course image

Course includes

  • 10 face-to-face sessions over 5 weeks
  • 60 hours of mentoring/bespoke support
  • Coffee Skills Workshop on real coffee machine
  • Mock Interview Practice
  • Level 3 Award in Hospitality Supervision and Leadership Principles Hospitality